Home
 
About Us
 
Membership
 
Coalition
Meetings

 
Newsletter
 
Resource
Directory

 
Resource
Links

 
Task
Forces

 
Sexual
Abuse
Prevention
Project

 
Legislators
 
Photo
Scrapbook

 
NQCC
Brochure

(.pdf format)
 
Experience
North
Quabbin

 
North Quabbin Community Coalition
 

STATE & NATIONAL AGENCIES
 

Department of Children & Families (DCF)
(Formerly Dept. of Social Services)
PATCH Office, 423 Main Street
Athol, MA 01331
Tel:  (978) 249-5070   Fax:  (978) 249-5080

The Department of Social Services is the Massachusetts State Child Protective services. DSS provides:

  • Adoption services

  • Oversees foster care placements

  • Preventive family support programs

Department of Developmental Services
(Formerly Dept. of Mental Retardation)
Franklin/Hampshire Area Office
One Roundhouse Plaza, Northampton, MA 01060
Tel:  (413) 586-4948   Fax:  (413) 584-0611
Website:  www.mass.gov/dmr

DDS provides services and supports to adults with mental retardation and children with developmental disabilities. Assistance is available in the areas of:

  • Family support

  • Employment

  • Transportation

  • Residential services or intense levels of treatment

Department of Education and Secondary Education
350 Main Street, Malden, MA 02148
Tel:  (781) 388-3300
Website:  www.doe.mass.edu/
U.S. Dept. of Ed. Website:  http://www.ed.gov/index.jhtml

The DOE administrates the public education of state residents including those with special needs.

Department of Environmental Protection
One Winter Street, Boston, MA 01208
Tel:  (617) 292-5500   Fax:  (617) 556-1049
Website:  www.mass.gov/dep/

The Dept. of Environmental Protection is the state agency responsible for ensuring clean air and water, the safe management of toxics and hazards, the recycling of solid and hazardous wastes, the timely cleanup of hazardous waste sites and spills, and the preservation of wetlands and coastal resources.

Department of Mental Health
P.O.Box 389, Northampton, MA 01061-0389
Tel: (413) 587-6200 Fx: (413) 587-6205 TTY: (413) 586-6592
Or
13 Prospect St., Greenfield, MA 01301
Tel: (413) 772-5600 Fx: (413) 772-5638  TTY: (413) 772-3076

 The Massachusetts Department of Mental Health (DMH) sets the standards for the operation of mental health facilities and community residential programs and provides clinical, rehabilitative and supportive services for adults with serious mental illness, and children and adolescents with serious mental illness or serious emotional disturbance.

Towns served: Ashfield, Athol, Bernardston, Buckland,Charlemont , Colrain , Conway, Deerfield Erving, Gill, Greenfield, Hawley, Heath, Leverett, Leyden, Millers Falls Montague, New Salem, Northfield, Orange, Petersham Phillipston, Rowe, Royalston, Shelburne, Shutesbury, Sunderland, Turners Falls, Warwick, Wendell, Whately
 

Department of Public Health (MA-DPH)
Western Regional Office
23 Service Center, Northampton, MA 01060
Tel:  (413) 586-7525   Fax:  (413) 784-1037

DPH promotes and insures conditions that improve and protect the health of all Massachusetts residents and communities. Programs address:

  • Families

  • Minorities

  • Community health

  • Environmental health

  • Health quality management

  • Research

  • Hospital services

  • Substance abuse services (see next item down for details about this particular service)

List of towns in Western Mass region:

Adams
Agawam
Alford
Amherst
Ashfield
Athol
Becket
Belchertown
Bernardston
Blandford
Buckland
Charlemont
Cheshire
Chester
Chesterfield
Chicopee
Clarksburg
Colrain
Conway
Cummington
Dalton
Deerfield
Easthampton
East Longmeadow
Egremont
Erving
 

Florida
Gill
Goshen
Granby
Granville
Great Barrington
Greenfield
Hadley
Hampden
Hancock
Hatfield
Hawley
Heath
Hinsdale
Holyoke
Huntington
Lanesborough
Lee
Lenox
Leverett
Leyden
Longmeadow
Ludlow
Middlefield
Monroe
Monson
 

Montague
Monterey
Montgomery
Mount Washington
New Ashford
New Marlborough
New Salem
North Adams
Northfield
Northampton
Orange
Otis
Palmer
Pelham
Peru
Petersham
Phillipston
Pittsfield
Plainfield
Richmond
Rowe
Royalston
Russell
Sandisfield
Savoy

 

Sheffield
Shelburne
Shutesbury
South Hadley
Southampton
Southwick
Springfield
Stockbridge
Sunderland
Tolland
Tyringham
Ware
Warwick
Washington
Wendell
Westfield
Westhampton
West Springfield
West Stockbridge
Whately
Wilbraham
Williamsburg
Willamstown
Windsor
Worthington
 

 

 

Department of Public Health
Bureau of Substance Abuse Services
23 Service Center, Northampton, MA 01060
Tel:  (413) 586-7525   Fax:  (413) 784-1037
Contact:  Ruth Jacobson-Hardy, Regional Manager
Email:  Ruth.Jacobson-Hardy@state.ma.us
Website:  http://www.mass.gov/dph/bsas/bsas.htm

The Bureau of Substance Abuse Services oversees the substance abuse prevention and treatment services in Western Mass and helps to provide access to treatment services for indigent and uninsured people.

 

Department of Transitional Assistance|
One Arch Place, Ste 2A, P.O. Box 717
Greenfield, MA 01301
Tel:  (800) 470-5877 or (413) 772-3400   Fax:  (413) 774-5266

The Department of Transitional Assistance is the Massachusetts State Division of Welfare. They distribute food stamps, TAFDC, EAEDC, emergency assistance and referrals. The DTA office has a satellite in Athol at First Call for Help, 423 Main Street. The satellite is staffed Wednesday’s from 9:00-5:00 p.m. with a clerk who is able to answer questions, hand out paperwork/applications & schedule appointments.

 

Department of Veterans Services
600 Washington Street, Suite 1100
Boston, MA 02111
Tel:  (617) 210-5480   Fax:  (617) 210-5755
Website:  http://www.mass.gov/veterans

The mission of the Department of Veterans’ Services is to be the leading advocate for the more than half-million veterans of the Commonwealth and their families and survivors. DVS establishes policy, proposes legislation, ensures adequate funding for veterans programs is included in the Governor’s budget, and represents the interests of veterans in matters coming before the General Court.

In addition, DVS represents all state agencies and individual veterans before the federal Department of Veterans Affairs in securing federal compensation and other benefits that might be available. It administers the needs-based benefits program (M.G.L. C. 115) through Veterans’ Agents in each municipality of the Commonwealth, and also provides state funding to organizations offering homeless shelter, transitional housing, and outreach services to veterans. 

Department of Youth Services (DYS)
PATCH Office, 423 Main Street, Athol, MA 01331
(978) 249-5070   Fax:  (978) 249-5080
Contact:  Roger Sagendorph

The Department of Youth Services is the Massachusetts State Juvenile Delinquency prevention program and provides oversight of court involved youth.

 

Disabled Persons Protection Commission (DPPC)
50 Ross Way, Quincy, MA 02169
Tel:  (617) 727-6465 or HOTLINE:  (800) 426-9009 (7 days a week)

DPPC is committed to protecting adults with disabilities from abusive acts and omissions of their caregivers through investigation, oversight, public awareness, and prevention.

 

Massachusetts Commission for the Blind
48 Boylston Street, Boston, MA 02116-4718
Toll Free:  (800) 392-6450
Tel:  (617) 727-5550   Fax:  (617) 626-7685
TTY:  (800) 392-6556
Website:  http://www.mass.gov/mcb/

The Mission of the Massachusetts Commission for the Blind is to work in partnership with legally blind individuals to reach their goals of independence and participation in their communities.

SERVICES AND PROGRAMS:

Vocational Rehabilitation

  • Information on employment related services

  • Job searches

  • Resume & cover letter writing

  • Information for potential employers

Independent Living Social Services

  • Services designed to maximize independence

Specialized Services to Children

  • Services for children from birth to age 14

Specialized Services to Elders

  • Services for adults 55 & over

Consumer Assistance Program and Support (CAPS)

  • Advocacy for blind persons

Rehabilitation Teaching

  • Skills development in the home, other living situations and the workplace

Orientation and Mobility

  • Getting around with limited vision or no sight

Medical Assistance

  • Help with health costs - financial criteria apply

Deaf/Blind, Multi-Handicapped Services

  • Community & residential services for the deaf-blind and multiply impaired

Vending Facilities

  • A business opportunity for persons who are blind

 

 

 

MassHealth
600 Washington Street, Boston, MA 02111
Tel:  (617) 210-5000 or (800) 841-2900
Web information: www.mass.gov/masshealth

MassHealth is insurance coverage that pays for healthcare for income eligible residents of Massachusetts. MassHealth covers a broad range of health-care services by paying for part or all of a member’s health insurance, or paying MassHealth providers for medical services.

Massachusetts Developmental Disabilities Council (MDDC)
174 Portland Street, 5th Floor, Boston, MA 02114
Tel:  (617) 357-5772

Information and referral on questions regarding developmental disabilities.

 

Massachusetts Office on Disability (MOD)
One Ashburton Place #1305, Boston, MA 02108
Tel:  (617) 727-7440   Fax:  (617) 727-0965

The purpose of MOD is to bring about full and equal participation of people with disabilities in all aspects of life in a manner which fosters dignity and self determination. MOD works to:

  • Advance legal rights

  • Promote maximum opportunities

  • Provide supportive services

  • Provide accommodations and accessibility

Massachusetts Rehabilitation Commission
238 Main Street, 3rd Floor, Greenfield, MA 01301
Tel:  (413) 774-2326   Fax:  (413) 774-4654
Contact:  William Rice
Website:  www.state.ma.us/mrc

The MRC is the agency of the Commonwealth responsible for vocational rehabilitation services, independent living services (except for persons who are blind) and for eligibility determination for SSI/SSDI (federal) benefits programs for citizens with disabilities. There is an outreach worker who comes to Orange and Athol twice a week to meet with clients. Call for an appointment in the North Quabbin area.

Social Security Administration
55 Lake Street, Gardner, MA 01440
Tel:  (978) 632-1004 or (800) 772-1213
or
One Arch Place , Greenfield, MA 01301
Tel:  (413) 774-6031 or (800) 772-1213
Website:  www.ssa.gov

SSA administers:

  • Retirement benefits

  • Disability benefits to covered workers and their families

  • Survivors benefits to families of deceased workers

  • Medicare insurance for those 65 and over and the disabled

  • Supplemental security income benefits based on need for the aged, blind and disabled.

 

Return to Resource Directory Homepage