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The North Quabbin Community Coalition (NQCC) holds an informative forum on the third Friday of each month, September through June, at the Athol-Orange Elks Club, 92 New Athol Road, Orange, from 9:00 to 10:30 am. Various topics concerning the North Quabbin area are presented by assorted organizations, businesses and individuals. Everyone is welcome to attend.


The North Quabbin Community Coalition is a 501(c)(3) non-profit organization, exclusively supported by membership donations and grants. Your donation is tax deductible.



North Quabbin Community Coalition
251 Exchange Street
Athol, MA 01331
Fax 978-575-0474

Community Support and Advocacy

If information about you or your agency is incorrect, please let us know at 978-249-3703 or If you or your agency are not listed as a service for the North Quabbin region, please feel free to submit your information for consideration.

Please click here for an alphabetical list of agencies: INDEX

Athol Lions Club

The Lion’s Club can help people to get eye exams and eye glasses and help to put on many community events throughout the year:  (4th of July Celebration, Haunted Hayrides, etc.)

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Athol/Orange Television (AOTV)

163 South Main Street, Athol, MA 01331
978-249-4470 ~ Fax:  978-249-6500
Contact:  Carol Courville

The Athol /Orange Community Television, Inc. is a nonprofit access cable casting corporation that is dedicated to community improvement and enrichment through responsible, diverse & informative programming. It is the commitment of the corporation to involve and train people of all ages who live or work in the Athol and Orange communities to become members or program producers binging issues and happenings of the area to all Athol and Orange viewers.

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Athol-Orange Rotary Club

PO Box 181, Athol, MA 01331

Berkshire Children & Families

480 West Street, Pittsfield, MA 01201
413-448-8281 ~ Fax:  413-445-5404
Contact:  Carolyn Mower Burns ~ ~

Educational child care, intensive therapeutic foster care, adoption, post adoption, parenting and family literacy services, young parent services, DSS Family Networks in Greenfield and Pittsfield. Programs designed to build, strengthen and preserve families.

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Big Brothers/Big Sisters of Franklin County

PO Box 100, Greenfield, MA 01302 ~ 16 Court Square, Greenfield, MA 01301
413-772-0915 ~ Fax:  413-772-0911 ~

Big Brothers Big Sisters of Franklin County is dedicated to helping children reach their highest potential through professionally supported one-to-one mentoring relationships with volunteers. Our vision is to provide successful mentoring relationships for all children who need and want them, contributing to brighter futures, better schools and stronger communities for all.

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Child Care Outlook

(A program of Community Action!)
393 Main Street, Greenfield, MA 01301 ~ 413-772-2177
or 167 South Main Street, Orange, MA 01364 ~ 978-544-8205

Child Care Outlook is the resource and referral agency for Franklin County, Hampshire County, and the North Quabbin region. Child Care Outlook helps parents find quality child care and helps eligible parents pay for child care expenses. All services are free.

Child Care Outlook has an extensive database with information on child care providers such as cost, hours, curriculum, available openings, and provider education.  We can also help with parenting information!  This referral service is free, and you can use it as many times as you need.  All the information you provide is confidential and will not be shared.  We hope to give you the tools to make an informed decision about what child care provider to use, and we do not provide recommendations for providers in our database.

Child Care Outlook also has some funding available to help parents pay for child care.

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Community Crisis Response Team

(A program of Clinical & Support Options)
491 Main Street, Athol, MA 01331

The Community Crisis Response Team (CCRT) is here to help. Since 1997, a professionally trained, 50-member Response Team has been helping local people in the aftermath of tragic events such as homicides, terrorist attacks, drunk driving crashes, hate crimes and natural disasters. 

The after-effects of these events often reach far beyond the people we think of as victims. Many others may be affected – witnesses, family members, neighbors, children. All of these people may struggle with feelings of helplessness, confusion, despair, anger and grief. CCRT provides the assistance that these community members need to deal with what has happened. 

CCRT is made up of caring professionals from the community who donate their time. We facilitate meetings that bring people together to talk about how the crisis has affected them, to heal with support of others, to plan next steps, and to connect with other resources needed. Types of services we provide include: 

The CCRT goes out to the people who are affected. All of our services are free and confidential. We are now recruiting new Response Team Members.

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Community Action!

Of Franklin, Hampshire and North Quabbin
393 Main Street, Greenfield, MA 01301
413-774-2318  or 978-544-5423 (rings to Greenfield) ~ Fax: 413-773-3834
Orange Office: 167 South Main Street, Orange ~ 978-544-8091

A United Way agency, Community Action serves Franklin & Hampshire Counties and the North Quabbin region. We offer resource information, community programs, energy conservation, and fuel assistance. 

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Community/Environmental Programming

(Athol Bird & Nature Club / Millers River Environmental Center)
100 Main Street, Athol, MA 01331
978-248-9491 ~ Fax: 978-248-2020 ~

Capacity building for schools,community and stewardship. Areas served: North Quabbin / Millers River Watershed.

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Community Resources for People with Autism (CRPA)

116 Pleasant Street, Suite 366, Easthampton, MA 01027
Contact:  Amy Pinney ~

CRPA initiates parent support groups throughout Western Massachusetts for families with children with autism. CRPA also coordinates with other programs to provide brother and sister workshops.

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DIAL/SELF Youth & Community Services – North Quabbin

15 East Main Street, Orange, MA 01364
978-544-1800 ~

DIAL/Self Youth & Community Services is a community-based non-profit agency dedicated to promoting the health and positive development of teens/young adults in Franklin and Hampshire Counties and the North Quabbin region.

DIAL/SELF – North Quabbin provides free clinical services, information and referral, and case management through their TeenLine program (ages 16-21) including emergency housing options. In collaboration with the YWCA of Western Ma, eligible young men and women can receive parenting/pregnancy services up to the age of 24 through the TeenLine Program.

Our new Transition to Independent Living Program (ages 16-21) offers services to young adults as they transition from homelessness to living independently in safe, stable circumstances. DIAL/SELF services are free! Please call or stop by at anytime!

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Elder Protective Services

(A program of Franklin County Home Care Corp)
330 Montague City Road, Suite 1, Turners Falls, MA 01376
978-544-2259 or 413-773-5555 ~ Fax:  413-772-1084
Elder Abuse Hotline 24/7: 800-922-2275 V/TDD
Contact:  Linda Puzan ~ ~ or

The Elder Protective Service Program investigates reports of elder abuse, neglect, financial exploitation & self neglect. Protective service case work also includes counseling, safety planning & family intervention, homemaker/health aide services, transportation, housing, legal assistance and advocacy. Service area includes Franklin County & North Quabbin (which includes 4 Worcester County towns:  Athol, Phillipston, Royalston & Petersham).

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Family Friends

(A program of The United ARC of Franklin & Hampshire Counties)
111 Summer Street, Greenfield, MA 01301
413-863-2082 ext. 1055 ~ 413-834-4072
Contact:  Carol Broga ~ ~

The Family Friends Program matches volunteers with children and families in the North Quabbin area to strengthen the lives of children and parents one family at a time. Children and families want to connect with local residents who have wisdom, life experience and the desire to see families succeed by making a difference in the life of a child.  We are seeking volunteers who can make a one year commitment to the program, are non-judgmental, good listeners and accepting of diverse cultures.

A Family Friend might help with homework, act as a role model, visit a child and family, go to the park and take a walk or whatever fun activities you can imagine. Flexible schedule, training and on-going support, and reimbursement for some expenses, including mileage, are provided.

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Franklin County Community Meals Program

PO Box 172, Greenfield, MA 01302 ~ 413-772-1033
7 South Main Street, Orange, MA 01364 ~ 978-544-2149

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330 Montague City Road, Turners Falls, MA 01376
800-732-4636 or 413-773-5555 or ~ 978-544-2259 ~ Fax: 413-772-1084

The mission of LifePath is to help older Americans, people with disabilities and caregivers maximize their independence and quality of life. Programs include family support, healthcare and hospice, nutrition, education, assisted living, housing, and employment services.

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Franklin/Hampshire Career Center

One Arch Place, Greenfield, MA 01301
413-774-4361 ~ 800-457-2603 ~ Fax: 413-784-1765
131 West Main Street Ste. 202, Orange, MA, 01364
978-544-3506 ~ Fax: 978-544-0273

Workforce and economic development through the delivery of employment, education and training services designed to meet the needs of job seekers and employers. Service areas include all of Hampshire & Franklin Counties & Athol, Phillipston, Royalston & Petersham.

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The Grandparents Program

(A program of The United ARC of Franklin & Hampshire Counties)
111 Summer Street, Greenfield, MA 01301
413-863-2082 ext. 1055 ~ Fax: 413-834-4072

The Grandparents Program provides support for those 55 and older who are raising a relative’s child. We are grandparents who love our families and our grandchildren. Together we ease our concerns, share the good times and help one another to grow and be the best we can for our grandchildren, our families and ourselves.

The Grandparents group meets the third Wednesday of the month, 1:00 to 2:30 at the Workers Credit Union, 32 New Athol Road in Orange.

If groups aren’t for you due to scheduling or other situation, we will provide home visits to meet your individualized family needs.

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Greater Athol Area Advocates for Families with Special Needs (GAAAFSN)

(A program of the ARC of Franklin and Hampshire Counties)
359 Main Street, Athol, MA 01331
978-249-4052 ~ Fax: 978-249-3683

The Greater Athol Area Advocates for Families with Special Needs, provides community-based family and individual supports/services to people with specific developmental disabilities. In order to access supports, the child or adult must be eligible for Department of Developmental Services.

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Healthy Families

(A program of Community Action!)
167 South Main Street, Orange MA 01364

If you’re a young parent 21 and under and this is your first child, Healthy Families is a state-wide program that can help you become the parent that you know you can be. In this program, you get to decide when and where you’d like to meet and work with your Home Visitor to achieve the goals that you set for yourself in life and being a parent. It’s also a great place to network and meet other young parents and find out what services there are for you in the community. All of our services are free and confidential. Here, it is all about you and your child.

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National Crime Prevention Council Neighborhood Watch

Tools and resources to help you start or maintain a Neighborhood Watch Program. Click here for information.

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New England Learning Center for Women In Transition (NELCWIT)

131 West Main Street, Orange, MA 01364
978-544-9857 ~ Fax: 978-544-8375 or
479 Main Street, PO Box 520, Greenfield, MA 01302
413-772-0871 ~ Fax: 413-772-2743
HOTLINE:  888-249-0806 or 413-772-0806

NELCWIT is an organization committed to ending violence against women and providing services to women and children, who have experienced sexual assault and/or physical, emotional, verbal abuse or harassment. No insurance is required and all programs are free! Programs include counseling & advocacy, legal advocacy, 24-hour hotline, support groups, community education, and safe homes.

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North Quabbin Citizen Advocacy

PO Box 362, 135 E. Main Street, Orange, MA 01364
(Orange Community Center - Armory Building)

An association to develop and support relationships for persons in need of guidance, companionship or advocacy. In each relationship one participant is a local citizen with a mental disability or disorder. The other participant is a local citizen whose gifts, interests and skills match with the gifts, interests and needs of their relationship partner. Serving the nine-town North Quabbin area. Assistance provided by advocates includes obtaining quality services, friendship and emotional support, sponsoring into community life, and practical assistance.

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North Quabbin Community Coalition (NQCC)

251 Exchange Street, Athol, MA 01331
978-249-3703 ~ Fax: 978-575-0474 ~

The North Quabbin Community Coalition is a community-wide alliance committed to improving the quality of life for all those living and working in the North Quabbin region.

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North Quabbin PATCH

423 Main Street, Athol, MA 01331
978-249-5070 ~ Fax: 978-249-5080

North Quabbin Patch is a program designed to promote the safety and well-being of children and families through the collaboration of families, agencies, and the community.

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Orange Lions Club

Here to serve our community together, the Lions are an international network of 1.3 million men and women in 205 countries and geographic areas who work together to answer the needs that challenge communities around the world.

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Parental Stress Hotline


The Parental Stress Line offers parents and caregivers in Massachusetts 24-hour, confidential, anonymous, and toll-free support to handle the stresses of parenting and referrals to services in a caller’s local area. No problem is too big or small for a parent to call.

For more information about opportunities to support parents and families in your area, contact the Outreach Coordinator, at 617-927-0624.

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Parent-Child Development Center Head Start

(A program of Community Action!)
393 Main Street, Greenfield, MA 01301
Enrollment Office: 413-475-1400 or Main Number: 413-774-2318
Fax:  413-773-3834

The Parent-Child Development Center offers comprehensive Head Start, Early Head Start and childcare services to children birth up to Kindergarten through a menu of options including:  center-based classrooms and home visiting, and in licensed and monitored Family Child Care homes throughout Franklin and Hampshire Counties. Some services are offered year round, others are school-year. Head Start and Early Head Start services are free to eligible families. State sliding scale fees apply to childcare services.

Classrooms in Greenfield, Turners Falls, Northfield, Bernardston, North Orange, Amherst, Ware, Northampton, and Easthampton. Home Visiting throughout Franklin and Hampshire Counties. Family Child Care in various locations throughout the two counties.

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Partnership for Youth

278 Main Street, Suite 411, Greenfield, MA 01301
413-774-1194 ~  Fax:  413-774-6257 or
34 North Main Street, Suite 5, Orange, MA 01364
978-544-6912 ~ Fax: 978-544-8917

Partnership for Youth collaborates with school and community partners to support programs aimed at reducing and preventing high risk behaviors by youth in Franklin County and the North Quabbin region.

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Quabbin House/Clubhouse

(A program of Clinical & Support Options)
21-25 West Main Street, Orange, MA 01364

Quabbin House is a small community based Clubhouse modeled on the widely respected Fountain House Club in New York City. We are a member of a division of Clinical Support Options (CSO) in Greenfield. The Clubhouse creates a positive environment in which people who have experienced a mental illness can achieve productive and satisfying lives.

Quabbin House is simply a place which relies upon its member’s talents, skills, and dreams in order to succeed. We are a response to every person’s need to be involved in respectful, gratifying relationships and meaningful work. Each and every member is a highly valued contributor to our overall success. We use member skills in developing a “people helping people” atmosphere. At Quabbin House a high level of member participation is vital to the successful operation of the Club. In order to utilize the abilities of each member we are organized in the following ways.

Transitional Employment is a program unique to clubhouses around the world. The goal is to help people who have had a break in their employment history, or who do not yet have a work history, to fully rejoin society through paid work. The unique supports of Transitional Employment help to develop a successful partnership between the employer, employee, and the Quabbin House. There is more to life than work so Quabbin House is also open on Saturday, Sunday and holidays for “socials”. Schedules offer a variety of events such as going out to eat, shopping, movies, game days, brunches at the club and more.

A support group is also offered the second Wednesday of each month from 5-7 pm at the club. This is for friends and family of those with mental illness. This group is facilitated by staff trained by NAMI. (National Alliance for the Mentally Ill.) There is also a Dual Recovery Meeting held at the club 2 times a week on Tuesday and Thursday evenings. These meetings are for those who have both a mental illness and an addiction. You do not have to be a member of the Quabbin House to attend these meetings. For more info on this please contact, Jennifer Mannino at (978) 544-1859 at or after 4 pm on Tuesday or Thursday.

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Quabbin Mediation, Inc.

13 South Main Street, Orange, MA 01364 ~ PO Box 544, Athol, MA 01331
978-544-6142 ~ Fax: 978-544-2165

Quabbin Mediation mediates disputes and teaches mediation, negotiation and communication skills for all sectors of the population in the North Quabbin region and beyond. Program includes:

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Seeds of Solidarity Education Center

165 Chestnut Hill Road, Orange, MA 01364
978-544-9023 ~

Seeds of Solidarity brings to life the connection between environmental and social justice issues through research, demonstration, and hands-on education. Our work is a response to the inequitable distribution of resources and ecological destruction that plague communities locally and globally. We partner with the schools to promote wellness through school gardens and greenhouses. Seeds of Solidarity Education Center provides educational programs that promote regional food and energy self-reliance. We try to contribute to the vitality of the area through our SOL (Seeds of Leadership) Garden program for area teenagers, and through the annual North Quabbin Garlic and Arts Festival.

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Stavros Center for Independent Living

55 Federal Street, Suite 210, Greenfield, MA 01301
413-774-3001 ~ Fax:  413-772-2556

Their mission is to promote independence and access in the community for persons with disabilities and deaf people. For 30 years Stavros has been actively advocating for the civil rights of people with disabilities and provides services to residents in Franklin, Hampden and Hampshire Counties. Following are descriptions of many of the services provided:

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United Arc of Franklin & Hampshire Counties

111 Summer Street, Greenfield, MA 01301
413-774-5558 ~ Fax:  413-774-2585 ~

The United Arc of Franklin and Hampshire Counties provides an array of advocacy and support services for individuals with developmental disabilities and their families throughout Franklin and Hampshire Counties and western Worcester County. Programs serving the North Quabbin area include:

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Valuing Our Children (VOC)

217 Walnut Street, Athol, MA 01331
978-249-8467 ~ Fax: 978-249-8228

VOC is a Massachusetts Family Center offering support and education to families in the North Quabbin region. Programs include:

All services are free. Transportation and childcare for classes and activities is available.

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